Unable to edit page text with bakery

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  info8654d2fe5df · Member · May 20, 2021 at 4:22 pm

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  I am unable to view page text and only see page images in the bakery editor? I desire to edit the text via bakery and cannot. Please assist

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  staff-blorbo · Staff · May 20, 2021 at 6:10 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  info8654d2fe5df · Member · May 20, 2021 at 9:30 pm

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  My apologies- I couldn’t find the support button and logged into another account.

  URL- http://www.drgharrison.com

  The page I am having challenges with is- https://www.drgharrison.com/testimonials/

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  staff-blorbo · Staff · May 20, 2021 at 10:05 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find WPBakery support at https://support.wpbakery.com