Unable to launch my website

  • Unknown's avatar
    bansalpriyasha1512 · Member ·

    I have created this website today and when I click on launch website, its not happening rather appears a blank page. Please Help!!!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    You are referring to https://priyasha15blog.wordpress.com/ yes? I see in the site activity logs that it was launched recently, and when I visit I see your site correctly. Screenshot:

    Click to view image

    To clarify, you can’t see priyasha15blog.wordpress.com at all and only see a blank screen, yes? It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following

    – clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
    – Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
    – If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome? What if you try a different device altogether like your smartphone or another computer. Can you see it that way?

    Thanks for the additional info!

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