unable to load pics on android app

• 

  patsykam · Member · Jan 20, 2020 at 3:20 pm

  • Copy link
  • Add topic to favorites

  used to be fine but now that i’m on self-host, it keep saying fail. sometimes it picks up some old random pic in library. but even then that fails to load.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Jan 20, 2020 at 7:08 pm

  • Copy link

  Which version of the Android app are you using?

• 

  patsykam · Member · Jan 21, 2020 at 9:50 am

  • Copy link

  I’m using Huawei Nova 3i
  version 4.0.0.334

• 

  fstat · Staff · Jan 21, 2020 at 10:52 am

  • Copy link

  Hi there,

  This doesn’t look right. The latest version for Android is 13.9. Can you please open the app and check the version by going to Me > Help & Support?

  Also, have you tried re-installing the app and see if that fixes the issue?