unable to locate site

  • Unknown's avatar

    We have migrated our domain to shopify but are now unable to locate our WordPress. We typically logged in to our backend by going to https://sitename.com/wp-admin but since we moved the domain, that would no longer work.

    The site was created under this account but it does not show up in ‘Manage Blogs’ or ‘My Site’

    Please help us find our log in. Thank you!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hi there,

    I do not see any sites under your @raveena73726757 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

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