Unable to log in

  • Unknown's avatar
    casamakiadmin · Member ·

    Hi there,
    Can you please assist me as soon as possible with the following problems?
    I am unable to log in to wordpress.org, I created my website Casamaki.co.uk on wordpress.org, not on wordpress.com
    In addition, I am unable to log in to casamaki.co.uk/wp-admin with the credentials that I have always used.
    I managed to log in to wordpress.com but it says to contact the administrator who is myself so I am really confused.
    This is really confusing, why I cannot log in anymore? Can you please help me?

    Many thanks
    Maria

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Your domain seems to be pointing to Siteground at the moment. That means the site at casamaki.co.uk is hosted by Siteground. If you’re unable to log in at https://casamaki.co.uk/wp-login.php, please try resetting the password at https://casamaki.co.uk/lost-password/

    If that doesn’t work either, please contact Siteground support for help. We can primarily provide support for WordPress.com sites on this forum. As your site uses the WordPress.org software that’s hosted by Siteground, you’ll need to contact your host for help with getting access back to the site.

    You can also post on the WordPress.org support forum here: https://wordpress.org/support/forums

    Regards

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