Unable to log in after changing the website URL.

  • Unknown's avatar
    maicacanete · Member ·

    Hello, I need help. I don’t have access in our website anymore. I tried to change the URL. I went to settings > general and change the WordPress Address’ and ‘Site Address’ boxes. When I click the save button, it asks me to log in again however my log ins is no longer accepted and now I don’t have access to it anymore.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • fstat · Staff ·

    Hi there,

    What’s your site’s address so we can point you in the right direction of getting support?

    Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress.org software you need to seek help at these forums:

    https://wordpress.org/support/forums/

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