Unable to Log In- HELP

  • Unknown's avatar

    HELP!!!- I recently started to edit a new business site of mine through WP and as of yesterday, I can no longer log in to my account to edit it. The domain is quietquests.net and it is hosted through GoDaddy. The site still is showing when it is searched in a browser. I have tried to reset my password but it says my username isn’t valid even when I copy it verbatim from my account on the main WordPress site. This is very upsetting to as I am on a tight deadline to get the site ready for clients. Please help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi kjarmao,

    quietquests.net was created using self hosted WordPress.org software, rather than WordPress.com:

    WordPress.com vs. WordPress.org

    The login details for your account on quietquests.net are stored on GoDaddy servers, which means we do not have access to that information. Please contact them for help if you are unable to login or reset your password from the Lost Passwords page on the site itself.

    The WordPress.org support forums will be the best place to post for advice if you still have questions after contacting GoDaddy:

    https://wordpress.org/support/forums/

    Best of luck getting this sorted.

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