unable to log into account
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Hi!
I think this is an old account – I had these sites as blogs in college for class projects. I do however have a site (brittanyspartz.com) that is registered to the same email as the above ((email visible only to moderators and staff)) and I am unable to login to work on the brittanyspartz site. Can you help me with this? I know it is commented to the brittebarker email becuase I have received emails to moderate comments to that address.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host brittanyspartz.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Dreamhost. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere.
The good news is that your hosting provider may be able to help in this instance. I recommend contacting Dreamhost for further assistance since they are in the best position to help. Thanks!
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