Unable to log into my site!
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Hello, I have tried to log into my site but it will not let me.
I have sent a password reset and never received an email to complete the reset.
Any ideas?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue.
If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:
http://codex.wordpress.org/Resetting_Your_Password
Also, you may wish to contact your hosting support team for direct assistance.
Thanks!
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