Unable to login in to wp dashboard

  • Unknown's avatar
    thegardenchain · Member ·

    I created my website earlier this year through WordPress and using Elementor, I want to edit my website now but I am unable to login to wp dashboard. The message says no account exists with that email address. I’ve obviously checked that i have typed it correctly.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @thegardenchain WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

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