Unable to login into Admin site. Getting empty login error

  • Unknown's avatar

    Hi! I´m getting an empty login credentials error when trying to login into my admin site. I’ve tried deleting all cookies from Chrome and changing the password. Nothing seems to work and I’m still getting that message.

    Could someone be able to help please?

  • Hi,

    Can you share the URL of your website?

    I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open source WordPress software, but hosted elsewhere.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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