Unable to login to my account

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  larswandlergmailcom · Member · Mar 7, 2022 at 6:14 pm

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  I am unable to login with my username and pw. Also, have trouble accessing the reset email so I really need someone’s help!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-ozmodiar · Staff · Mar 7, 2022 at 7:56 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  larswandlergmailcom · Member · Mar 7, 2022 at 8:13 pm

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  Thad be amazing; vitabiosa.com

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  supernovia · Staff · Mar 7, 2022 at 11:21 pm

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  Thank you! Are you using vitabiosa.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com