Unable to login to my website.
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I recently purchased a new laptop. As a result of the change over, I am not able to login it to my website. WordPress is treating me like a brand new customer without a website. My domain name works but I’m not able to login.
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The website is sue good.com
The problem is with the login. I changed my password successfully but it doesn’t work with either my user name or email address. -
Hi there!
I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/.If you connected the site to WordPress.com via Jetpack, then you must have used a different email address as there are no sites under @suegood.
You can look for help at the community forums here: https://wordpress.org/support/forums/.
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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