Unable to login to my website

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  ashlar360 · Member · Jan 19, 2021 at 8:21 pm

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  I need to verify my identity to receive our company’s username & password. The previous super administrator will not help me.

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  staff-totoro · Staff · Jan 20, 2021 at 12:36 am

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  Hi there,

  I do not see any sites under your @ashlar360 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.