Unable to login to update my site
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I can’t login to my website http://www.playit.org.uk to update it.
I haven’t updated it for several years, and don’t know which email address and password is associated with it. At the login page, when I click ‘Lost password’ and enter the username ‘admin’ I get a message that an email has been sent, but I haven’t received any email. I’m not sure which email address it would have been, but I’m pretty sure it wouldn’t be an email address that is no longer functioning.
Any suggestions please for how I can login?WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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