Unable to login to word press

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  amysketokitchen · Member · Dec 5, 2022 at 8:29 pm

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  I cannot get to the login page to get to my site, Amysketokitchen.com. It keeps trying to download something, and a black box with code pops up at a download file. How do I login?

  Self-declared URL: amysketokitchen.com
  Jetpack: Unknown
  WP.com: Unknown

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  supernovia · Staff · Dec 5, 2022 at 11:21 pm

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  Hi there, any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. Are you using /wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  They can likely help you figure out the download thing as well.

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com