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Forums / Unable to login with lost authenticator

Unable to login with lost authenticator

  • Unknown's avatar
    simongros90 · Member · May 13, 2024 at 5:55 pm
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    I am unable to login to my wordpress account since I’ve reset my phone and lost the installed authenticator. My websites are simongros1990.com and simongros1990.blog and my email is (email visible only to moderators and staff) which is also the wordpress username. Please help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · May 13, 2024 at 5:58 pm
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    That’s when you must use on of the backup codes you received when you set up 2FA and you had to print out and/or save in a safe place.

  • The topic ‘Unable to login with lost authenticator’ is closed to new replies.

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About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from simongros90

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