Unable to make a purchase

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  vimmigujral · Member · Jul 30, 2020 at 12:11 pm

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  I am about to launch a website i.e. diversevalley.com by the help of wordpress platform. After completing the same, i was about to make a purchase for premium plan. I tried credit card or debit card and net banking of mine and my friends as well for numerous times . In fact i contacted the banks for the same but there is no blockage from their side. But i think there is some technical error in the payment section. Please sort out this issue as soon as possible.

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  kokkieh · Staff · Jul 31, 2020 at 6:22 am

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  Hi there,

  The charges are being declined by your bank every time that we try to process the payment.

  Please contact your bank again. It’s possible your card might need to be enabled for international and/or online payments.