Unable to make payment

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  trishikh · Member · Nov 17, 2020 at 10:41 am

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  Hi I want to upgrade my website, but am unable to make payment with my debit card or ;aypal account (from India), as your site is saying that my card does not allow this kind of payment. I do not use a credit card, so can you suggest me so way to make the payment.

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  wpthemesoftware · Member · Nov 17, 2020 at 12:20 pm

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  You speak at WordPress Contact Support I hope they will solve your problem

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  fstat · Staff · Nov 18, 2020 at 6:15 am

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  Hi there,

  Sometimes your bank may block the transaction, even if your debit card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.