Unable to make payments for upgrading to premium plan

• 

  malvikaiyer · Member · Jan 22, 2020 at 1:42 am

  • Copy link
  • Add topic to favorites

  I’m unable to buy a premium plan. I’m getting the following error message when I try to make a payment: Purchases are currently disabled. Please contact us to re-enable purchases.

• 

  kokkieh · Staff · Jan 22, 2020 at 7:11 am

  • Copy link

  Hi there,

  Please be patient while waiting for a reply via email from our billing support team on the multiple support tickets you’ve already submitted to them.

  We cannot help with this issue in the public support forums.