Unable to manage auto-renew settings

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  soundsofgravitycontact · Member · Feb 18, 2019 at 7:44 pm

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  I am trying to manage my auto-renew settings but when I go on to my account it says I have no billing history, no website and no purchases even though I just got a receipt on Feb. 13th for $114. Why is this happening?

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  kokkieh · Staff · Feb 19, 2019 at 10:12 am

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  Hi there,

  The account you’re using to post here has never bought any upgrades from us, so most likely the upgrades in question belong to a different account.

  What is the address of the site for which you bought those upgrades?