Unable to open general setting in wordpress dashboard

  • Unknown's avatar
    supriyajadia1198 · Member ·

    Hello WordPress Team,
    I have a serious problem while login to WordPress general settings. All that happened while I was trying to redirect my website from Non-www to www. But I couldn’t complete the overall process and the general settings stopped. When I click on general settings it opens the WordPress login page and when I log in to that page the dashboard opens again and again.
    So please help and support me as soon as possible. I am working on a project and my client is waiting.
    Thanks.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, although you haven’t shared the address of your site, from the sound of it your site is using the open source WP software rather than being hosted here on the WPcom platform.

    For help with a site using the open source WP software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum assists users with free websites hosted on the WPcom platform. For more information on the differences:
    https://wordpress.com/support/com-vs-org/

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