Unable to Open Website Dashboard

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  pattyschepel · Member · Jan 24, 2022 at 9:02 pm

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  Every time I attempt to open my wordpress site dashboard, I encounter ‘The Connection Is Not Private’ page. I can no longer open my site.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 25, 2022 at 2:19 am

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  Hi there,

  We can’t help directly because we don’t host box5280.temp.domains on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available from your host.

  Based on the issue you describe, it sounds like the configuration of your domain SSL will need to be checked, and this is something that is handled by your host directly, so please reach out to them and they should be able to assist.

  Hope this helps point you in the right direction!