Unable to pay for Premium plan

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  umeshprasad82 · Member · Feb 14, 2021 at 6:32 pm

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  Dear Sir/Madam,

  I am trying to pay for Premium plan by Net Banking, each time I receive error message.

  Access denied (403)
  Current session has been terminated.
  For further information, do not hesitate to contact us.

  Contact us: (email visible only to moderators and staff)

  For a reference, please provide the following paragraph:

  122.185.166.188://034d463bb964284a51a18906b605d928 [1613326663]

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  staff-totoro · Staff · Feb 15, 2021 at 12:50 am

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  Hi there,

  This does not sound like an error message we would generate on our end, and I see no evidence of any recent attempts to make a transaction. I am also not familiar with the company “Net Banking” or the email address (email visible only to moderators and staff). If we send any email it is from an @wordpress.com address.

  What is the URL of the site you are trying to renew so we can look it up in our system? This is a payment gateway you are trying to set up in WooCommerce? or something else? Thanks for the additional info!