Unable to purchase paid packages

  • Unknown's avatar
    evoluminix · Member ·

    Hello, I would like to purchase a paid package, but when I place another order, it shows that I can’t make a successful purchase, and this line pops up in the background ‘Purchases are currently disabled. Please contact us to re-enable purchases.’
    Please help me to solve this problem, thanks!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

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