Unable to reintegrate Square Successfully in WooCommerce

  • Unknown's avatar
    amgarcia18gmailcom · Member ·

    Hello. I had to disable my online shop for a bit but am now ready to set it back up again. I reactivated Square in WooCommerce and although it is reactivated I am still unable to accept payments. WooCommerce is asking me to Set Up My Location in Square but in the drop down menu provided my location isn’t available even though my Square location is, in fact, active and accepting CC’s. I can accept payment in person with no problem. I’ve hit a dead end. Why isn’t WooCommerce allowing me to select (or even showing) my active and enabled Square location so I can accept payments?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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