Unable to save, update or draft new posts

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  ncweisss · Member · Dec 29, 2021 at 6:29 pm

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  Hi there!

  I am not currently able to make changes to previous posts, to draft new posts or save Web Stories. When I hit ‘save’ it just greys out the box, continues loading but never actually loads. I searched my site and it looks like everything is up to date.

  Can you please assist?

  Thank you!
  Nicollette

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Dec 30, 2021 at 2:50 pm

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  Hi Nicollette,

  I’d start by clearing the cache, and check if that changes anything. You can find here more information on how to clear the cache depending on your browser:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.

  If that doesn’t help, you may need to reach out to your host (Bluehost), or post to https://wordpress.org/support/forums/. Here, on these forums, we are only able to help with issues related to WordPress.com.