UNABLE TO SEE CONTENTS OF MY WEBSITE
-
I’m having serious challenges accessing the contents of my website. I can’t see anything anymore (pages, media etc)
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
The errors I see on your site suggest an issue with your current theme. To get help in resolving this, please post in the WordPress.org support forums:
https://wordpress.org/support/forums/
The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:
-
I do not have access to the contents of my website (media files, pages, paid themes etc. There’s a caution sign on my wordpress account saying: this site cannot be accessed. I am also unable to change or update a theme. Please can you help?
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
@contactiproimages, I’m merging this into your earlier request: if you can’t sort out the problem with your theme’s support, I’d recommend reaching out to your host.
Then, going forward, these forums are actually for the sites hosted here on our servers, but there is another forum for the free WordPress software. You can find that here:
https://wordpress.org/support/forums/Hoping this helps!
-
There, I’ve merged the requests.
Your host can likely help you restore a backup, or if you’re using a backup service like Jetpack, you can rewind to the change that caused your content to disappear, then contact that plugin or theme’s support to let them know what happened.
Here are a few more tips about how to find help with your site:
https://wordpress.com/support/help-support-options/#word-press-org-support
- The topic ‘UNABLE TO SEE CONTENTS OF MY WEBSITE’ is closed to new replies.
WordPress.com Forums 