Unable to see ‘edit template’ option for custom page template
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Hello, I had an agency create a web page template for my website. However, I’m unable to see the ‘edit template’ option when I select the page > edit page > templates. Is there another location that I can view to edit all templates on my website?
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hey there, they may need you to install a theme to get it working on your site. It’s hard to know without more details from them, though, so can you reach out to their support or to your agent for a few more details?
Going forward, you’ll want to use the correct forums and resources for your WordPress installation, since it isn’t hosted here with us. We have some tips on finding help here:
https://wordpress.com/support/help-support-options/#word-press-org-supportHere’s the difference between the free WordPress code and our WordPress.com managed hosting services:
https://wordpress.com/support/com-vs-org/#overview-of-optionsHoping this helps!
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