Unable to set privacy

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  benjaminjohnpeters · Member · Dec 11, 2019 at 6:17 pm

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  I want to transfer my domain but am unable to do so because I keep receiving this error when I try to open my privacy settings: ‘Unable to set the privacy.’ How can I proceed?

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  staff-blorbo · Staff · Dec 11, 2019 at 10:39 pm

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  I have disabled Private Registration on your domain as requested.

  It may take about an hour for the change to go through.

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  benjaminjohnpeters · Member · Dec 12, 2019 at 4:11 pm

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  So I’m looking at this at 9 AM on the following day, and I’m still receiving the same error. Any ideas why this hasn’t taken effect yet?

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  benjaminjohnpeters · Member · Dec 12, 2019 at 4:12 pm

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  By the way, the domain is benjaminjohnpeters.com.

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  staff-zinnia · Staff · Dec 12, 2019 at 5:44 pm

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  Thanks for writing back to us. There’s something weird happening with the privacy and I’ve asked our domain team to take a look. We will report back here with an update.

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  benjaminjohnpeters · Member · Dec 12, 2019 at 5:53 pm

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  Thanks.

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  staff-zinnia · Staff · Dec 13, 2019 at 12:23 pm

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  Alright. There was most certainly something weird going on and we needed help directly from the registry to get the privacy sorted out. They’ve told us that this has been fixed and you should be good to go. The privacy is disabled on the domain.