Unable to update any plugins due to file permission issues

• 

  jaybee5647 · Member · Jun 30, 2020 at 9:39 am

  • Copy link
  • Add topic to favorites

  Hi there, been stuck on this for a while now. I’ve done everything from reset all file permissions to 755 (dirs) and 644 (files). I even tried to fix any ownership issues using ‘chown -R www-data:www-data *’ but still I can’t update my plugins. Please help!

• 

  jaybee5647 · Member · Jun 30, 2020 at 9:49 am

  • Copy link

  Site health check shows this – https://imgur.com/a/QuO4LqS

• 

  kokkieh · Staff · Jun 30, 2020 at 1:08 pm

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums