Unable to update website content
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Dear wordpress team,
I hope this email finds you well.
My website cantinhoportugueslda.com.br used to be managed my a marketing company that is no longer in the market. I now need to update general website information from the admin, but it’s saying that the email address (email visible only to moderators and staff) isn’t the one associated to the website. Can you please asssist me?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi @contato0901184, this particular site isn’t hosted with us. Are you using cantinhoportugueslda.com.br/wp-admin to log in?
If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
https://wordpress.org/support/article/resetting-your-password/Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com.
Here’s the difference between our services and your installation of WordPress with another host:
https://get.wp.comCheers!
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