Unable to upload long audio files

• 

  tigraigenocide · Member · Aug 25, 2023 at 11:46 pm

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  Hi there,
  I can upload short audio files … but unable to upload longer ones. I need your help please.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

• 

  aisajib · Member · Aug 28, 2023 at 8:13 am

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  Hi there!

  Sorry to hear that! Can you tell us what happens when you try uploading a longer audio file? Do you see an error message?

  Please take a screenshot of the error message and reply here with that so that we can troubleshoot this further.

  You can also chat with us live, courtesy of your Business plan, if you want.

  Thanks!