Unable to use Account Recovery form for account with multiple private blogs

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  mangoenchanting3eab7f6a50 · Member · Jul 14, 2026 at 11:49 pm

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  Hello,

  I am trying to recover an old WordPress.com account created during the official Windows Live Spaces migration in approximately 2010.

  The known username is aphoenix90, and the main known site is:

  aphoenix90.wordpress.com

  The account contained several blogs, which I personally set to private before I stopped using the account around 2016. I no longer remember the URLs of all the additional private blogs.

  I have lost access to both historical email addresses associated with the account. One mailbox was discontinued after being migrated by the provider, and the other was deleted because of inactivity.

  I cannot submit the Account Recovery form because I do not have a transaction ID, an activation URL or two-factor authentication codes. These were free legacy blogs, and two-factor authentication was never enabled.

  However, I have an original WordPress.com WXR export generated in 2013. It contains the historical username, email address, known blog URL, unpublished drafts and technical metadata from the Windows Live Spaces migration. Because the XML contains private and personal data, I do not want to upload or paste it publicly.

  Could a WordPress.com staff member please tell me whether there is a secure and private way to submit this original export and request a manual review of this legacy account?

  I am not asking for access without verification. I am asking whether this unusual historical evidence can be examined privately, since the standard recovery form cannot be submitted in my situation.

  The private blogs contain irreplaceable personal writings from several years of my life.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Jul 15, 2026 at 11:25 am

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  Hi there,

  For privacy reasons, we’re unable to handle account recovery cases in a public forum. I’ve reached out to you by email with a possible solution for your case.

  Feel free to reply to my email.