Unable to use custom theme and refund

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  damienlooney · Member · Dec 26, 2012 at 5:24 pm

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  Hello,

  I upgraded to a Pro Value Bundle account earlier today but am still unable to import a custom theme into wordpress. I have external hosting so I will use the wordpress.org software with my current host site. I’ve been trying to find somewhere directly to ask about getting my purchase refunded but am unable to see a direct link on the site. Can anyone point me in the right direction please? If it’s something that glaringly obvious and I’ve overlooked it them please accept my apologies for wasting any time.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  notawoodpecker · Member · Dec 26, 2012 at 5:30 pm

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  We provide a 30-day refund for bundle upgrades except where a bundle contains Domain Registrations. The refund period will end 48 hours after registration of a new domain name linked to the bundle. If the bundle is eligible for a refund, you will see a Cancel and Refund button for the bundle subscription on the Store > My Upgrades page.

  http://en.support.wordpress.com/bundles/