Unable to verify e-mail address. Has correct confirmation e-mail been sent?

• 

  eledirseren · Member · Jan 19, 2015 at 9:36 pm

  • Copy link
  • Add topic to favorites

  Hi guys I’m stuck in a loop. I’ve created a blog ( as part of a course requirement for the Open Polytechnic here in NZ) but when I received the following:

  ‘Please Verify Your Email Address
  In order to publish posts, please verify your email address by clicking the link in the confirmation email that we sent to (email visible only to moderators and staff).
  Resend confirmation email | Send to another email address’

  and went to my e-mail account to find the verifying e-mail I found this:

  ‘eledirseren.wordpress.com is yours! Start customizing it now.
  Your new WordPress.com site is ready to go! Looking for ideas for your new site? Check out the WordPress.com beginner’s tutorial.
  Cheers,
  The WordPress.com Team
  Log In’

  When I clicked on the Log In button I get sent back to this:

  ‘Please Verify Your Email Address
  In order to publish posts, please verify your email address by clicking the link in the confirmation email that we sent to (email visible only to moderators and staff).
  Resend confirmation email | Send to another email address’

  No matter how many times I click on ‘Resend Confirmation email’ nothing arrives at my e-mail account. I’m stuck in a loop.

  So, what gives? And is it fixable?

  Cheers

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 19, 2015 at 9:37 pm

  • Copy link

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  elseren · Member · Jan 19, 2015 at 10:47 pm

  • Copy link

  Thanks for response, timethief. I took the obvious route and tried again with a new user name and e-mail address, which seems to have worked this time. So all is good.

  Cheers

• 

  shawnajroberts · Member · Jan 20, 2015 at 10:00 pm

  • Copy link

  Staff can always manually confirm accounts as well, so you don’t need to create a new one. Would you like me to confirm the account eledirseren for use?

• 

  karenappel · Member · Jan 20, 2015 at 11:08 pm

  • Copy link

  I’m having the exact same issue. I’ll follow your thread to see if it gets resolved for you. Thanks..

• 

  timethief · Member · Jan 20, 2015 at 11:09 pm

  • Copy link

  @karenappel
  In the future please post only into one thread for any issue.

• 

  karenappel · Member · Jan 20, 2015 at 11:09 pm

  • Copy link

  I don’t want to get a new email address, so I’m hoping to resolve with my existing email address.

• 

  karenappel · Member · Jan 20, 2015 at 11:12 pm

  • Copy link

  sorry, I posted yesterday and got no response so thought I’d try to expedite since this seems to be a common problem…

• 

  shawnajroberts · Member · Jan 20, 2015 at 11:32 pm

  • Copy link

  @karenappel – I’ve responded to your private thread. Please follow up with me there if you have any more questions.

• 

  elseren · Member · Jan 21, 2015 at 10:09 am

  • Copy link

  Thank you for your responses, but I just wanted to get on with the exercise, so having gained access through a change of username and e-mail address I’m now in and able to get on with my course. I don’t know why these things occasionally occur but as long as there’s a way around it, no matter how tiresome or dispiriting, then that’s okay with me.

  Cheers

• 

  shawnajroberts · Member · Jan 21, 2015 at 3:45 pm

  • Copy link

  Sounds good.

  We are seeing some delay with the account confirmation emails going out lately. We’re keeping an eye on it to see if there’s something larger at play.