Unactive Website
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Good Day
Can you please assist, our company website just became unresponsive and we also lost the admin log in details to it, how can we recover them and the website as well, my email address is (email visible only to moderators and staff) and the website is http://www.airventfil.co.zaCorrect account: Unknown
The blog I need help with is: (visible only to logged in users)
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Hi there!
Sorry to hear that! I see that your site uses WordPress.org, which is different from a WordPress.com site, and it’s hosted by a different hosting company.
There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.
In this forum, we can help with WordPress.com sites only, as those are the sites we host. For help with your site, please contact your hosting service provider who can help you gain access to your site.
You can also post on the WordPress.org support forum for help with your WordPress.org site, but you will likely need to contact your hosting service since your site is hosted on their servers.
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