unauthorised charge! site is already deleted!
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I deleted my original account and domain and website in OCTOBER last year and got charged $84.00 out of my account a couple of days ago?!?!? i had to make this account i am writing with now to get an explanation as i have sent emails for you to explain and have had no reply! REFUND ME or i will take this further.
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Hi there!
I’m not seeing any charges connected to the WordPress.com account you used to post this topic. This would mean there’s a different WordPress.com account where the charges occurred.
Please reach out to billing support by filling out the form on this page https://wpchrg.wordpress.com/ – after you’ve entered the details of the payment, you’ll see the option to contact billing.
Regards
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hi there,
if you actually read what i wrote you would see that i had to create this new account to write in this forum about this matter! i have sent MULTIPLE EMAILS regarding this & entered it in billing support! investigate it properly. -
i have plenty of emails from october last year stating that the account was deleted so i should NOT be getting charged now!
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Hi there!
If you’ve already entered the payment details on https://wpchrg.wordpress.com/ and submitted the form, we will get back to you via email.
Because you’re posting from a new account, we have no way of knowing which account/payment you’re referring to, so we can’t really investigate anything. That’s why I asked to submit the payment information using that form on https://wpchrg.wordpress.com/ (as opposed to posting them here in the public forum). This sends the information to our billing team who will investigate and reply via email.
If you’ve already used the form on that page, rest assured, we’ll get back to you soon.
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