unauthorised payment

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  timetosaydubye · Member · Jul 20, 2018 at 10:50 am

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  HI, My account has been charged for a renewal that I have not authorised and I was not aware that automatically it renew it self. As you can see I am not using your services for many many months, therefore I am kindly asking you to refurnd the money charged in my account.
  thank you

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  staartmees · Member · Jul 20, 2018 at 11:18 am

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  I tagged this thread with modlook to get attention from Staff. Please wait for their response.

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  gemmacevans · Member · Jul 20, 2018 at 12:01 pm

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  Hi timetosaydubye,

  The account you are logged in to hasn’t purchased any upgrades on WordPress.com so I’ve sent an email to the address on your Account Settings page — I’ll follow up with you there for more information.