Unauthorised Renewal Charges

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  bmadesigner2016 · Member · Aug 10, 2021 at 8:21 am

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  Hi, I have been charged for a renewal of WooCommerce however, it is not a subscription i signed up to. I cannot find any way of cancelling. Please advise how to cancel and refund as i did not authorise this renewal!
  Regards
  Hayley

  I don’t have a site linked to this WordPress.com account

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  staff-totoro · Staff · Aug 10, 2021 at 4:28 pm

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  Hi there,

  It sounds like you are needing help with the WooCommerce plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to WooCommerce support by asking here? Thanks!

  https://woocommerce.com/my-account/create-a-ticket