Unauthorized charge

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  kecree01 · Member · Jun 27, 2018 at 3:03 pm

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  Can’t seem to get a person on this and this seems to be the only route for an answer – so here we go . . . . I think my son may have purchased a service from WordPress but he is not authorized to make any financial decisions. I’m not sure how he did this. I am his legal guardian. I can provide documents if needed. There were two charges on his guardian account – one for $96 and one for $48. How can I get these reversed?

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 27, 2018 at 3:07 pm

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  I tagged this with modlook to get attention from Staff. Wait till someone answers.

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  thesacredpath · Member · Jun 27, 2018 at 7:48 pm

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  Hi @kecree01, for privacy reasons, I’ve sent an email to the email address on the account you are logged in here with, and we can continue this discussion there.

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  kecree01 · Member · Jun 27, 2018 at 7:51 pm

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  Thank you. I am here now.

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  thesacredpath · Member · Jun 27, 2018 at 8:56 pm

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  Thanks, the email has been sent. If you can respond to the questions, we will investigate for you.