Unexpected charge on my creditcard

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  hpc69 · Member · Apr 1, 2015 at 4:27 am

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  Hi Team, i received a charge of $129 to my credit card in the last few days. I believe this is for a service i no longer use and i thought i cancelled the recurring invoice for it some time ago. Can you please advise what i need to do from here to have the situation rectified?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Apr 1, 2015 at 9:47 am

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  Hi there,

  Sorry for the unexpected charge! Your WordPress.com Premium plan for hokeypokeycoaching.wordpress.com was still set to auto renew, and that’s what the charge was for. I went ahead and cancelled that plan and refunded the renewal payment for you.

  Please note it may take 1-2 weeks for the refund to appear on your credit card statement. Please let me know if I can do anything more to help!