UNIDENTIFIED CHARGE FROM WORDPRESS

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  arnejajasleen · Member · Oct 13, 2021 at 3:19 pm

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  On oct 4 I was charged INR 3450 for WordPress. the charges are unidentified as it was auto deducted. Could you help me refunding for this charge

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Oct 13, 2021 at 3:24 pm

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  You can find out what those charges are about at https://wpchrg.wordpress.com/. On the same page is a form to contact the Billing Team.

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  staff-totoro · Staff · Oct 14, 2021 at 1:00 am

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  Hi there,

  I do not see any upgrades under your @arnejajasleen WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  You can cancel for a refund once you gain access to the correct account, so be sure to copy the transaction ID from your bank statement and enter it here and a member of our team will reach out via email to assist you further: https://wordpress.com/wp-login.php?action=recovery

  Thanks!