unintentional redirect

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  nbutts11 · Member · Apr 17, 2014 at 1:33 am

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  My site (franklinstagecompany.worpress.com) is redirecting to our old site that we are going to replace (franklinstagecompany.org) and I have no idea why. This is not something that I set up, and I dont believe anyone else has access. Any idea what could be happening? Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Apr 19, 2014 at 9:06 pm

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  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=franklinstagecompany.org

  So, because you have http://franklinstagecompany.org/ mapped to your http://franklinstagecompany.wordpress.com/ site, whenever anyone goes to http://franklinstagecompany.wordpress.com/ the server tries to send them to http://franklinstagecompany.org/, but http://franklinstagecompany.org/ still has nameservers that point to your old site.

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Please let me know if you have questions or if anything is unclear.