Unknown charge attempted

• 

  conrham · Member · Aug 9, 2024 at 12:56 pm

  • Copy link
  • Add topic to favorites

  Hi, I recently was notified by my bank that I was charged 66 pounds from WordPress. This is the first charge of this kind I’ve gotten from you and I have no idea where it’s come from. It’s not come from this account.

  I didn’t have enough money in my bank to pay the charge, so it got declined. Because of this I don’t have the transaction ID to use the ‘what is my payment’ tool https://wpchrg.wordpress.com/

  I’d really like to get what ever this is cancelled because I can’t afford to be paying unknown fees

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staartmees · Member · Aug 9, 2024 at 3:26 pm

  • Copy link

  Did you already checked your purchases – https://wordpress.com/support/manage-purchases/

  Perhaps you have another wordpress.com account?