Unknown Charge of $120.34 on December 5, 2020
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I just went through the process of ‘Why was I charged’, on this web page. It seemed to find the charge, but couldn’t find the receipt!! The charge is $120.34 on December 5, 2020. I USED to have a website called The New Patriots (a blog), but I cancelled it. So I am wondering why there is a charge on December 5th. Can you help me?
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Hi,
What is the URL of the site that the upgrade was associated with?
I’m not seeing any active upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryFinally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:
Let us know if anything is unclear or you have any further questions.
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