Unknown subscription

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  vintagecompsltd · Member · Oct 26, 2023 at 7:30 pm

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  I have been paying a monthly subscription to wordpress every month of £63.60 and need to amend/cancel this subscription but not sure where its coming from as there are no plans or purchases under my wordpress account. Please help

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Oct 27, 2023 at 6:17 pm

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  Hi there!

  I don’t see any payments made from this WordPress.com account, either. Could you enter the charge details on https://wpchrg.wordpress.com/ and send those over to our billing team? You can also follow the instructions here to locate the transaction ID for your payment to WordPress.com. Once you get the transaction ID, please send it to billingsupport@wordpress.com. Do not post the transaction ID in the forum.

  Thanks!