Unknown withdrawl

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  maevannemargaret · Member · Aug 20, 2022 at 4:13 pm

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  I received a withdrawal from my bank account for $94.92 from WordPress on Aug 19/22. How do I stop this automatic payment. I don’t remember authorizing this.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Aug 21, 2022 at 12:12 pm

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  Hi there!

  I don’t see any charge on the account you’re using to post here – is it possible that you have a different WordPress.com account? The bill could also be from another hosting company. Do you remember setting up sites elsewhere (like Bluehost, GoDaddy, Hostgator, etc.)?

  To check if it’s a WordPress.com charge and cancel/manage the subscription, please search for it at https://wpchrg.wordpress.com/.

  If the charge indeed comes from WordPress.com, you’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this. We’ll need to get some additional information from you to track down the transaction, and we cannot discuss those here in the public forums.