unreasonable charge

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  zhidongzhou · Member · May 28, 2018 at 11:05 pm

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  Hey, I have canceled my purchase for the domain, but I still been charged can our team explain where money goes to?

  The blog I need help with is: (visible only to logged in users)

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  zhidongzhou · Member · May 28, 2018 at 11:16 pm

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  /Users/zhidongzhou/Desktop/Screen Shot 2018-05-29 at 9.15.46.png

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  gemmacevans · Member · May 29, 2018 at 10:29 am

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  Hi zhidongzhou,

  Your account shows the domain portion of the plan hadn’t been refunded yet. I’ve just issued a refund for the remaining $26 and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually appear on your statement in 5-10 business days so you can expect the receive the money around that time.

  Please let me know if you have any questions.