unrecognised charge

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  saudatu26gmailcom · Member · Sep 29, 2022 at 12:21 pm

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  Hi, WordPress keeps trying to take money from my account but I don’t remember taking out any plans.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Sep 29, 2022 at 1:55 pm

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  Hello there,

  Many thanks for reaching out.

  We have this helpful tool whereby it’s possible to track down that charge and request a refund: https://wpchrg.wordpress.com/

  Please see this guide on how to locate a transaction ID here: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id